Introduction
EcoVate Group Limited (“EcoVate”, “we”, “us”, or “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you use our website at www.ecovategroup.com, engage with our consultancy services, or otherwise interact with us.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. EcoVate Group Limited is the data controller responsible for your personal data.
What information do we collect?
We may collect and process the following categories of personal data:
- Identity and contact information — your name, email address, telephone number, job title and organisation
- Enquiry and correspondence data — messages you send us via our contact form, email, or other channels
- Engagement data — information shared with us in the course of a consultancy engagement, including documentation, meeting notes, and project-related communications
- Usage and technical data — IP address, browser type, pages visited, time on site, and device information collected automatically when you visit our website
- Cookie data — information collected via cookies and similar tracking technologies (see our Cookie section below)
- Marketing preferences — your preferences for receiving communications from us
We do not collect any special categories of personal data (such as health, religion, or biometric data) through this website.
How and why do we use your data?
We use your personal data for the following purposes, each supported by a lawful basis under UK GDPR:
- To respond to your enquiries — when you contact us, we use your data to reply and manage our relationship with you (legitimate interests / contract performance)
- To deliver consultancy services — managing engagements, communicating with clients, and fulfilling our obligations under consultancy agreements (contract performance)
- To manage client relationships — maintaining records of our work together, issuing invoices, and providing ongoing support (legitimate interests / contract performance)
- To improve our website — analysing how visitors use our site helps us enhance our content and services (legitimate interests)
- To send marketing communications — updates, insights, and news about EcoVate where you have consented or where we have a legitimate interest as an existing contact (consent / legitimate interests)
- To comply with legal obligations — retaining records as required by applicable law (legal obligation)
We will not use your data for any purpose incompatible with those listed above.
Who do we share your data with?
We do not sell your personal data. We may share it in the following limited circumstances:
- Service providers — trusted third parties who support our operations (e.g. website hosting, CRM, email platforms) acting as data processors under contract
- Consultancy partners — associate consultants or specialist partners engaged to support delivery of your project, where necessary and appropriate
- Professional advisers — lawyers, accountants, or insurers where necessary
- Regulators and authorities — where required by law or to protect legal rights
- Business transfers — in the event of a merger, acquisition, or sale of assets
Any third parties we engage are required to handle your data securely and in accordance with UK GDPR.
International transfers
Where we transfer personal data outside the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the ICO or transfers to countries with an adequacy decision.
How long do we keep your data?
We retain personal data only for as long as necessary:
- Enquiry and contact data — up to 3 years from last contact, unless an ongoing relationship exists
- Client and consultancy engagement data — for the duration of the engagement and up to 7 years thereafter, in line with legal retention requirements
- Website usage data — typically 26 months in line with standard analytics retention
- Marketing data — until you withdraw consent or opt out
At the end of the applicable retention period, your data is securely deleted or anonymised.
Cookies
Our website uses cookies to improve your experience. These may include:
- Essential cookies — necessary for the website to function correctly
- Analytics cookies — help us understand how visitors interact with our website (e.g. Google Analytics)
- Preference cookies — remember your settings and choices
You can manage or disable cookies through your browser settings at any time. Disabling certain cookies may affect website functionality.
How do we protect your data?
EcoVate takes the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, accidental loss, destruction, or disclosure. Access to personal data is restricted to staff and associates who need it to carry out their duties.
Despite these measures, no data transmission over the internet is completely secure. If you suspect any misuse of your data, please contact us immediately.
Your rights
Under UK GDPR, you have the following rights in relation to your personal data:
- Access — request a copy of your data
- Rectification — correct inaccurate or incomplete data
- Erasure — ask us to delete your data
- Restriction — limit how we process your data
- Objection — object to processing based on our legitimate interests
- Portability — receive your data in a portable format
To exercise any of these rights, please contact us using the details below. We will respond within one month. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at any time.
Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
Contact us
If you have any questions about this policy or how we handle your data, please contact:
EcoVate Group Limited
info@ecovategroup.com
www.ecovategroup.com